Basic Troubleshooting Steps to Reset the Arlo Base Station @ +18332281965

Arlo’s security system does not need any introduction. You will never feel disappointed if you choose Arlo for your home and workplace security. The Arlo base station is a part of the Arlo security system which connects the wireless camera with the internet. It not only secures your wireless devices from being hacked but also provides a long battery life. Many times users face issues with the working of the base station. Often the base station and the other Arlo devices go offline, and this situation creates panic.

In this situation, your cameras will not work correctly, and you will not be able to record the video footage. Today, we will be discussing the issues encountered with the Arlo base station and how to resolve them.

Why does the Arlo Base Station go offline?

For a permanent solution, you need to find out the root cause behind that issue. Although there are many reasons why your Arlo base station offline, here we sort out some off them:
  • Slow internet speed
  • The base station won’t sync accurately
  • The firmware of the router is not updated
  • Router stop working

What happens when the base station goes offline?

As we know that the Arlo base station is a connecting link between the Arlo devices and internet connection. When the base station will stop working, the Arlo devices do not work accurately. You will also face the Arlo device offline issue, the cameras stop working, and no video footage recorded. Ultimately, it will hamper the working of the Arlo security system. The intruder can easily breach your premises. Users need to fix these issues as soon as possible to secure their premises.

How to fix this issue?

Whenever you face the issue with the Arlo security camera, you need to check your base station. The Arlo camera offline issue might be directly linked with the improper working of the Arlo base station. But, you need not worry, users can resolve these issues quickly. In this section, we are going to discuss some essential troubleshooting steps to fix this issue. By following them carefully, you can solve the base station issue in no time.
  • Reboot your base station by unplugging it from the power socket. The solid green LED confirms that the base station connected.
  • Check that the power adapter is working correctly.
  • Cross-check that the 443 and 80 port are open on the router.
  • Check your internet connection.
  • Reset the Arlo base station.
When nothing can work, the last thing you need to perform is to reset the Arlo base station. The following steps will help you to complete this process:
  1. Press and sync button situated on the backside of the base station.
  2. Hold it for 10 seconds and then release it.
  3. When the process completed, the front LED blinks amber.
  4. When both the power and internet LED turns solid green, open the Arlo app from your mobile device or computer system.
  5. Now, you need to set up the system again because when you reset the base station, it will automatically remove from your Arlo account.
  6. Follow the on-screen instruction to complete the process.
Location: New York, NY, USA

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